The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free parking
Baggage storage
24-hour services
24-hour reception
General
Non-smoking property
Free Wi-Fi
Parking
Free off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
Baggage storage
Ski storage
Elevator
Gift/Newsstand
Coffee shop
Fireplace
Multilingual staff
Sports & Fitness
Fitness center
Pool tables
Fitness studio
Services
Paid airport shuttle
Paid ski shuttle
Room service
Laundry
Dry cleaning
Wedding services
Newspaper service
Bell staff/Porter
Computer connection
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Coffee/Tea in lobby
Free breakfast
Business
Business center
Children
Children's pool
Spa & Leisure
Seasonal outdoor pool
Ballroom
Garden area
Television in lobby
Health club
Sauna
Treatment room
Room features
Air conditioning
Mini-bar
Terrace
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Palandoken Kayak Merkezi,
Erzurum,
Turkey,
25100,
Erzurum Province
Map view
Palandoken Kayak Merkezi,
Erzurum,
Turkey,
25100,
Erzurum Province
City landmarks
Yunusemre
Polat Erzurum Resort Otel
2200 ft
Palandoken Mountain
4900 ft
Ski Area
Palandoken Ski Center
1.3
mi
Mosque
Yenisehir Solakzade Cami
2.2
mi
behind the Cifte Minareli Medrese
Three Tombs
3.0
mi
Cumhuriyet Caddesi
Yakutiye Medrese
3.2
mi
Museums
Erzurum Muzesi
2.9
mi
Mosque
Cifte Minareli Medrese
3.2
mi
Mosque
Lala Mustafa Pasha Mosque
3.2
mi
Cumhuriyet Caddesi Rabia Ana Mahallesi
Erzurum Saat Kulesi
2.8
mi
Egerli Dagi
2.8
mi
Yunus Emre Mah. Palandoken Kayak Merkezi
Ejder 3200
2.8
mi
Cumhuriyet Caddesi
Twin Minaret Madrasa
3.2
mi
Mirza Mehmet Mh
Rustem Pasha Kervansaray
3.1
mi
Abdurrahman Gazi Yolu Caddesi
Adurrahman Gazi hz turbesi
3.2
mi
Mosque
Ulu Cami
3.2
mi
Mirza Mehmet Mah. Kale Sok. Erzurum Merkez
Castle of Erzurum
3.3
mi
Atalar
Kepez Bath
3.0
mi
Caykara Cad. Caykara Sok. No:20 Erzurum Merkez
Ataturk House Museum
3.2
mi
Mosque
Murat Pasa Cami
3.1
mi
Muratpaşa
Erzurum Park
3.1
mi
Mosque
Ibrahim Pasa Camii
3.1
mi
Museums
Citadel
3.3
mi
Museums
Erzurum Kongre ve Milli Mucadele Muzesi
3.8
mi
Nearby
Yunusemre
Dragons 3200
900 ft
Restaurants
Polat Sports Bar & Restaurant
2300 ft
Ibrahim Polat Cad. Kayak Yolu Polat Renaissance Hotel Palandoken
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.4
Location
9.4
Service
7.8
Dining
6.4
Guest reviews
7.6/10
based on 5 reviews
Edward
United States of America,
March
2025
6.6/10
My stay at Dedeman Ski Lodge was fantastic overall, with an excellent location right by the slopes and friendly staff. However, while the views were beautiful, the food could have been better; it felt a bit average at times. I thoroughly enjoyed the spacious room and the cleanliness was great. 🌟❄️
Rooms
10.0
I stayed in a spacious room that was not only clean but also had a beautiful view from the balcony. It was perfect for relaxing after a day on the slopes.
Service
10.0
The staff were incredibly helpful and polite, especially Mr. Alper Aydogdu, who made my experience even better. I felt well taken care of throughout my stay.
Location
10.0
The lodge's location was amazing, just next to the chairlift and gondola, making it super convenient for skiing. I couldn't have asked for a better spot!
Dining
8.0
While the meals were good, I found them to be somewhat average overall. The breakfast was decent, but there were times the food felt less exciting than expected.
Facilities
9.0
I appreciated the full board program and the availability of spa services, which were excellent for unwinding after skiing. The hotel had all the necessary amenities to ensure a comfortable stay.
John
United States of America,
February
2025
7.4/10
My stay at the Dedeman Ski Lodge had its ups and downs. The proximity to the ski lifts was fantastic, but the maintenance issues in the hotel were noticeable. While the staff were friendly and the food was acceptable, I found the overall dining experience to be lacking in variety and freshness.
Rooms
5.0
My room was spacious, but I did notice some maintenance issues like old rugs with holes and worn-out fixtures in the bathroom.
Service
5.0
The front desk staff were incredibly helpful, but I found the room service to be quite slow and the overall hotel management could use some improvement.
Location
10.0
The hotel's location is perfect for skiing, being very close to the lifts, though the surrounding area lacks entertainment options apart from skiing.
Dining
5.0
The buffet meals offered were decent but lacked freshness, especially the cheeses, which were often dried out and lacked variety.
Facilities
5.0
The hotel has good spa and sauna facilities, but I found the amenities like a mini-market to be quite limited.
David
United States of America,
February
2025
7.4/10
I had a mixed experience at Dedeman Ski Lodge during my stay. The location was fantastic for skiing, with easy access to the slopes that offered amazing dry snow. However, the service quality and food left much to be desired. While the front desk staff was helpful, there were several areas, such as room service and the overall dining experience, that frustratingly fell short. 🏔️❄️
Rooms
6.0
My room was large and clean, meeting European standards, but the rugs and overall maintenance could use some attention.
Service
5.0
The front desk staff were quite courteous and attentive, especially Mr. Alper Aydogdu, but room service was painfully slow and management needs to improve overall service.
Location
9.0
The lodge is ideally located just 20 meters from the gondola, making it super convenient for skiing.
Dining
5.0
The food quality was disappointing; breakfast was average with dried-out items and no fresh milk—definitely not what I expected.
Facilities
5.0
While the hotel offers basic amenities, it felt outdated, with issues like empty soap dispensers and lack of a decent market inside the hotel.
Allen
United States of America,
February
2025
7.4/10
I had an amazing stay at Dedeman Ski Lodge, with perfect powder snow and cozy accommodations. The staff, particularly Mr. Alper Aydogdu, were incredibly helpful and friendly, making my experience even better. However, I found the breakfast offerings to be basic, but they did cater to requests for eggs.
Rooms
8.0
My room was spacious and clean, equipped with air conditioning and a minibar. However, the carpet near the balcony could use some replacement.
Service
10.0
The service was truly excellent with incredibly courteous staff that went out of their way to help me, especially when I needed assistance due to a knee injury.
Location
10.0
The location was fantastic, right on the slopes, making it super convenient for skiing. The nearby rental shop was another huge plus.
Dining
8.0
Dining was good with a decent selection, though I felt breakfast was a bit basic and could use more variety. Nonetheless, there were lovely daily snacks like tea and cakes.
Facilities
9.0
I appreciated the great spa and sauna facilities available for relaxation after a long day on the slopes, along with the range of services offered.
Kim
United States of America,
October
2024
5.6/10
I had a pleasant stay at Dedeman Ski Lodge, thanks to its ideal location right next to the slopes. However, I found the breakfast options to be quite repetitive and the sauna could have been warmer. Overall, the price-to-value ratio is quite appealing for ski enthusiasts.
Rooms
8.0
My room was spacious and perfectly clean, contributing to a comfortable stay. however, I noticed some carpets needed replacement.
Service
9.0
The staff were incredibly helpful and courteous, especially Mr. Alper Aydogdu who really stood out in providing really good service.
Location
8.0
The location is unbeatable, with the slopes starting right next to the hotel. but some employees struggled with English communication.
Dining
6.0
Dining options were average, as breakfast lacked variety and fresh choices. but daily snacks like tea and cakes were a nice touch.
Facilities
7.0
Facilities included a ski lock and sauna, but I felt the sauna temperature was lower than expected. and the menu limited for lunch and dinner.